Frequently Asked
Questions

Safee is compatible with a wide range of vehicles—from delivery vans and refrigerated trucks to construction equipment and long-haul transport fleets. If it moves, we can monitor it.

Yes. With our Satcomm module, you can track and communicate with vehicles in remote or low-coverage areas via satellite.

An immediate alert is sent to your designated admins via email, along with the vehicle’s last known location—helping you respond quickly and effectively.

An immediate alert is sent to your designated admins via email, along with the vehicle’s last known location—helping you respond quickly and effectively.

Absolutely. Our platform allows you to configure alarms for temperature, humidity, geofence violations, harsh driving, fuel anomalies, and more.

Data security is a top priority. We use encrypted communication channels and role-based

You can receive alerts for over speeding, harsh braking, unauthorized stops, delivery delays, temperature changes, more than 50 type of alerts

1. Safee minimizes costs by optimizing routes, reducing fuel consumption, automating manual tasks, and lowering vehicle downtime—all of which lead to significant long-term savings.

Data security is a top priority. We use encrypted communication channels and role-based access controls to keep your fleet information safe and protected.

By providing visibility into vehicle usage and idle time, you can redistribute or downsize your fleet to optimize performance and eliminate waste.

The Safee Driver App is a central platform that helps drivers manage their daily activities, including journeys, tasks, vehicle information, navigation, and AVL tracking. Upon login, drivers see a personalized dashboard displaying their upcoming and ongoing work, with quick access to all tools they need. It simplifies operations while ensuring compliance and safety throughout the day.

The AVL feature turns a driver’s smartphone into a real-time tracking device. Once assigned to a vehicle and activated, AVL provides live location, speed, distance covered, and event data to the Safee platform. It also continues tracking in the background. At the end of a trip, the driver receives a detailed summary, and all past trips can be reviewed for full visibility and accountability.

Drivers can view all assigned tasks and journeys, categorized by status (Pending, Scheduled/Ongoing, or Completed). Completing tasks is simple... drivers answer the required fields and submit. For journeys, drivers can review route details, begin navigation, and track progress from start to finish. This organization ensures clarity, accuracy, and streamlined workflow management.

The Waste Management Module gives fleets full visibility and control over their waste collection operations. It eliminates manual data entry, reduces errors, and provides real-time insight into which containers were collected, when, and by which vehicle. This transforms waste collection into a more efficient, accurate, and accountable process.

Each waste container receives a unique RFID tag that is automatically scanned during collection. This automation removes the need for paperwork or manual logging. Every scan is linked to the collecting vehicle, ensuring precise tracking of container activity without additional effort from the driver.

The Vehicle–Container History Report shows which containers were scanned, along with exact timestamps and locations, all within a selected date range. Fleet managers can export this data for further analysis or sharing. The Waste Container Explorer also displays real-time collection activity, recently scanned containers, and complete history per vehicle for detailed operational oversight.

The safee Commands Service enables a direct connection with your tracking devices, allowing you to query their status, adjust configurations, and execute various control commands with ease. It also provides access to past commands and multiple methods for sending new ones, making device and fleet management more streamlined and efficient.

safee supports multiple command execution methods:

• Transient Commands: Sent instantly, one at a time, with real-time responses.

• Persistent Commands: Scheduled commands that the system retries until they succeed or fail, based on conditions like engine status, speed, and time window.

• Custom Bulk Commands: Send customized commands to multiple vehicles at once, defining target device types, models, conditions, and scheduling.

• Alarm-Driven Commands: Automatically execute commands when specific alarms or conditions are triggered.

• Conditional Commands: Schedule commands to run periodically or once, based on time, geofence rules, or vehicle conditions.
  These options offer full flexibility for manual, automated, or condition-based command control.

Automated scenarios—such as alarm-driven or conditional commands—allow safee to execute actions instantly when predefined conditions occur (for example, when an alarm is triggered or a vehicle enters/exits a geofence). This ensures timely responses, reduces manual workload, increases operational accuracy, and enables smarter fleet control based on real-world conditions.

The Journey Management System (JMS) helps fleets monitor trips efficiently, reduce idle time, and improve routing through smart optimization. It also includes risk assessment tools, journey restrictions, and accurate ETA calculations—all of which enhance productivity, reduce costs, and improve customer satisfaction. JMS is accessed directly from the safee applications menu.

A tour is a complete delivery plan that may include multiple journeys across several vehicles. Using depots, orders, and fleet groups, the system automatically generates optimized journeys, assigns delivery tasks, and calculates expected times for each order. Tours allow fleets to manage complex logistics operations with multiple drivers and vehicles—all from one planning interface.

safee JMS includes multiple support pages that enhance planning and monitoring:

• Catalog: Create or edit geographic regions for planning and triggers.

• Customers: Manage customers, branches, and order locations.

• Alarms: Define alarm generators to track events like speeding.

• Reports: Design custom reports tailored to operational needs.

• Risk Assessment: Score journeys based on conditions and enforce approval workflows.

• Vehicles & Drivers: View or manage available vehicles and driver profiles.

• Management Page: Access company settings, activity logs, and notifications.
  These tools collectively ensure a complete, intelligent journey management ecosystem.

The safee Maintenance Module centralizes all maintenance schedules, records, reminders, and task tracking into one digital platform... eliminating paperwork and reducing the risk of missed or overdue maintenance. By helping fleets stay ahead of oil changes, inspections, tire rotations, and more, it prevents unexpected breakdowns, increases vehicle reliability, boosts driver productivity, and reduces operational costs.

safee supports several task types to cover every maintenance scenario:

• Standard Tasks: Defined by clear names and assigned to specific vehicles.

• Odometer-Based Tasks: Trigger when the vehicle reaches a set odometer reading.

• Date-Based Tasks: Trigger on a specific calendar date.

• Periodic Tasks: Recurring tasks based on distance or time (e.g., every 5,000 km or every 6 months).

• Prompt Tasks: For immediate issues that require urgent attention.

• Early Maintenance Tasks: Allow completing maintenance before it becomes due, especially when the vehicle is already in a workshop.
  These flexible options help fleets automate routine care and respond quickly to unexpected needs.

safee provides powerful tools to tailor and analyze fleet maintenance:

• Custom Task Types: Create new maintenance types to fit unique operational requirements.

• Spare Parts Management: Add and manage custom spare parts, including quantities and costs.

• Maintenance Reports: Track total costs, task counts, resolution time, engine working time, distance traveled, and more.

• Aggregation Options: Analyze Pending Time, Overdue Time, or Overall Time for better performance insights.
  These tools help businesses improve planning accuracy, reduce costs, and maintain cleaner, more efficient maintenance operations.

safee’s Driver Management System gives businesses complete control over driver operations, permissions, performance, and activity tracking. It enables real-time monitoring, route optimization, detailed performance analysis, and full visibility over who is driving which vehicle and when. With its layered permission system, safee ensures data security by restricting access based on roles—partners have full control, while drivers only access their assigned tasks and trips. This structure improves accountability, safety, and operational efficiency.

safee supports two driver types:

• Static Drivers: Permanently assigned to a specific vehicle.

• Dynamic Drivers: Authorized to operate multiple vehicles during a shift without compromising security or traceability.

Drivers can be added manually or imported in bulk using an Excel template. Driver groups can be created, edited, or reassigned across multiple system pages for better organization. Dynamic drivers can be authorized for multiple vehicles through scheduled commands, ensuring accurate tracking even when drivers switch between vehicles.

safee provides a rich suite of driver monitoring tools:

• RAG Report: Classifies drivers as Red, Amber, or Green based on violation-based scores, complete with advanced aggregation options and detailed scoring formulas.

• Best Driver Report: Identifies top and bottom performers by analyzing speeding, harsh braking, idling, seat belt usage, and more.

• Driver KPI Report: Customizable formula-based scoring with color-coded results, sub-formulas, and detailed metrics for teams or individual drivers.

• Violation Monitoring: Track drivers breaking workload rules such as out-of-hours driving, excessive driving, and continuous workload violations.

These tools convert raw data into actionable insights that improve safety and driver training.

safee offers multiple reports to simplify fleet oversight:

• Mileage Report: Shows driven distance, duration, and speed within a selected date range.

• Driver Vehicle Summary Report: Displays all vehicles a driver used during a period.

• Driver Workload Report: Tracks total driving hours to ensure compliance.

• Driver Trip Report: Summarizes daily, monthly, or total trips, including distance, duration, and trip counts.

Additionally, the Driver Explorer provides a comprehensive overview of driver details and assignments, while the Expiries Explorer helps track and receive alarms for expiring licenses and documents. These features keep fleet operations organized, compliant, and efficient.

The safee Trips Module gives fleet managers a powerful and intuitive way to filter, view, and analyze every trip across their fleet. With flexible filters—such as date, duration, distance, speed, idle time, alarms, drivers, and geofences—you can instantly locate the trips you need. The module provides detailed trip information, visual dashboards, map views, and categorized breakdowns, helping managers understand vehicle activity, highlight inefficiencies, and improve operational performance.

safee organizes trip data into multiple tabs that offer unique insights:

• Summary: Full trip details, messages, and events.

• Dashboard: Graphs and visual analytics for quick decision-making.

• Map: Displays trip paths and related geofences.

• Vehicles / Drivers Tabs: Group trips by vehicle or driver.

• Alarms & Violations: Shows all triggered alarms and violations.

• Geofences: Lists geofences that trips entered, exited, started from, or ended in.

• Mileage & Duration Tabs: Automatically groups trips into ranges based on distance or duration.
  These tools allow fleet managers to monitor behavior, evaluate performance, and detect patterns instantly.

safee offers several advanced trip reports, each tailored to different operational needs:

• Vehicle Trip Report: Complete trip details (distance, duration, temperature sensors, door events) with daily, weekly, monthly, or total aggregation for up to 3 months.

• Geofence-Based Voyage Report: Splits trips using geofence exit/entry alarms, showing movement between designated areas.

• Advanced Trip Report: Provides deep trip insights with customizable grouping, dynamic filtering, violation counts, and tailored data displays.

• Driver Trip Report: Shows trips per driver with daily, monthly, or total aggregation.
  All reports support sorting, filtering, column editing, grouping, and exporting to Excel or PDF.

Yes. safee allows you to save report configurations and schedule them to run automatically. You can choose the report, define recipients, select CC lists, configure one-time or periodic scheduling, and specify how far back the system should collect data (e.g., “every day for the last 12 hours”).
Reports run in the background, allowing you to continue working while the system processes them. You’ll receive notifications when reports are ready, and you can review them anytime in the scheduled reports section. This automation ensures consistent oversight without manual effort.

The Wasl service in safee is a government-integrated platform that enables companies in Saudi Arabia to comply with regulations related to transportation, warehousing, food safety, bus operations, delivery services, and more. It allows real-time monitoring of vehicles, warehouses, sensor data, passenger trips, and operational violations. Whether a business manages fleets, warehouses, or logistics operations, Wasl ensures regulatory compliance, accurate reporting, and streamlined oversight—all directly through the safee platform.

Registration begins through the partner account, where the partner assigns the Wasl Service license to a company. From the company’s Wasl page, users can register by selecting the company type (individual or corporation), entering company and manager details, and choosing the appropriate activity—such as Virtual Activity, SFDA (food safety), Trailer Activity, Bus Activities, Transportation Activities, or Delivery Bikes.
safee supports multiple registrations per company (e.g., per branch) and provides tools like Details, Inquiry, Edit, Delete, and Re-Synchronization to manage and correct registrations efficiently.

safee delivers a complete monitoring ecosystem for Wasl through:

• Wasl Explorer: Shows detailed vehicle status, company info, sensor data (temperature, humidity, weight), and message exchanges with Wasl.

• Wasl Companies Explorer: Displays registered companies, their information, and activities.

• Wasl Vehicle Messages Report: Lists message statuses, timestamps, location, speed, weight, and driver details—useful for diagnosing violations.

• Wasl Violations Report: Summarizes violations across selected periods and links to detailed message reports.

• Wasl Dashboard: Provides real-time analytics on moving/stopped vehicles, vehicle types, signal strength, weight monitoring, and message logs.
  These tools help companies track performance, ensure compliance, and quickly resolve operational issues.

safee integrates Wasl with advanced logistics modules:

• Warehouse Management (SFDA):

  • Register warehouses and link sensors via IMEI.

  • Monitor temperature and humidity in real time.

  • Create inventories with classifications, quantities, and sensor thresholds.

  • Generate detailed inventory and environmental reports.

• Bus Trip Monitoring:

  • Requires Wasl and JMS licenses.

  • Supports educational transport, rental, and specialized transport.

  • Integrates with Streamax cameras to track passenger counts per station.

  • Uses the JMS interface for planning bus trips, routes, stops, and events.

These features allow companies to manage fleets, warehouses, and bus operations in one unified, compliant system.