Last-Mile Delivery
In Arabicتوصيل الميل الأخير
The final leg of the supply chain, moving an order from the warehouse or hub to the customer's door.
What is last-mile delivery in fleet management?
The last mile is the shortest leg in distance and the most expensive per parcel: many scattered drops, sometimes vague addresses, absent customers and city traffic. Its efficiency is measured in drops per hour, first-attempt success and cost per parcel.
Safee does not manage the orders themselves, but it supports the last-mile fleet: route optimisation to spread drops across vehicles, live location to follow couriers, and trip history to measure stops and distance.
How it works
- 1Orders allocated to vehicles and routes
- 2Courier completes drops in sequence
- 3Each order's status updated on delivery
Why does last-mile delivery matter in fleet management?
Many industry studies put the last mile at around half of total shipping cost. Extra kilometres, failed attempts and waiting in a crowded car park repeat hundreds of times a day, so a small gain per stop becomes a large monthly saving.
What you gain
- Lower cost per parcel
- More drops per hour
- Higher first-attempt success
How does Safee help with last-mile delivery?
Safee helps you spread the day's drops across vehicles on shorter routes, then shows where couriers lose time between stops. Every minute saved per stop means more drops per hour and a lower cost per parcel.
A field example
An e-commerce courier in Riyadh was averaging 5 drops per hour per driver. Trip data showed an average stop of 8 minutes, mostly waiting for the customer. The company began texting customers 15 minutes before arrival and re-sequenced routes with optimisation, lifting output to 7 drops per hour.
Frequently asked questions
Why is the last mile the most expensive leg?
Orders are small and scattered, and each one needs a stop and a hand-over, unlike full-load intercity freight.
What are the key last-mile KPIs?
Drops per hour, first-attempt success rate, delivery-window compliance and cost per parcel.
Want to put this to work in your fleet?
Talk to a Safee fleet expert about your vehicles and how you operate, and we will suggest what fits.
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